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July
2006
Brisbane City Council
City
Assets
(3 months) Technical Writer |
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Responsibilities
- Design & develop
Parks Asset Management documentation and
procedure documentation.
Reporting to: Unit Manager
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Feb
2006
Brisbane City Council
Data
Management
(3 months) Technical Writer |
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Responsibilities
- Design & develop
Land Asset Management documentation and
procedure documentation.
Reporting to: Project Co-ordinator
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Nov
2005
Brisbane City Council
Data Management
(3 months) Technical Writer |
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Responsibilities
- Design & develop
Bridge Asset Management documentation and
procedure documentation.
Reporting to: Project Co-ordinator
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Sept
2005
Residential Tenancies Authority
(3 months) Technical Writer |
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Responsibilities
- Redesign &
assemble BERT Programming Specs
- Redesign &
assemble BERT User Guides
Reporting to: IT Manager
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Feb
2005
Rio Tinto IT
(6 months) Technical Writer |
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Responsibilities
- Design & develop
process and system documentation.
Reporting to: Process Improvement Manager
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Jan
2005
Dept Natural Resources & Mines
IT Branch
(1 month) Technical Writer |
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Responsibilities
- Update IT Desktop
Support processes & procedures and Service
Level Agreement.
Reporting to: IT Desktop Support Manager
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Sept
2004
Brisbane City Council, Urban Management
(3 months) Technical Writer |
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Responsibilities
- Design & develop
Stormwater Asset Management documentation and
procedure documentation.
- Update OASIS system
problem management, change management, release
management procedures.
- Update OASIS course
notes
Reporting to: Project Manager
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Aug
2004
Jacques Engineering
(2 months) Technical Writer |
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Responsibilities
- Design & develop
context-sensitive online help using HTML and XDK
to build compressed HTML.
Reporting to: Project Manager
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Jun
2004
Qld Public Works, IT
(1 month) Technical Writer |
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Responsibilities
- Re-design &
update user guides for Smart Services Queensland's
SII/IRS project which is a whole-of-government
infrastructure system for online payment of
registrations, licences and permits online.
Reporting to: Project Manager
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Jan
2004
Qld Rural Adjustment Authority
IT Branch
(3 months) Technical Writer |
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Achievements
Design and development of
context-sensitive links.
Responsibilities
- Design & develop
context-sensitive online help using HTML and XDK
to build compressed HTML.
Reporting to: Project Manager
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September
2003
Brisbane City Council
eForms group
(5 weeks) Forms Analyst |
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Achievements
Design of new complex
online forms which contain automatic mathematical
calculations.
Responsibilities
- Provide forms
analysis for clients with large registered forms
requirements.
- Design and register
new forms for Council (both printed and online
versions)
- Maintain existing
registered forms (printed and online)
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Design and develop online PDF forms which calculate
totals for amounts entered
Reporting to: Team Leader, Web Development, iDivision
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August
2003
Brisbane Water
Design & Connections Unit
(2 weeks) Technical Writer |
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Achievements
Major update of
paper-based process documentation and convert to
intranet-based documentation to meet ASO certification
standards.
Responsibilities
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Liaise with staff to analyse existing processes and to
develop new processes that integrate with the new system
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Design & develop process
documentation for all Design & Connections Unit
staff and processes.
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Upload to intranet
Reporting to: Manager, Design & Connections Unit
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July
2003
Brisbane Water
Design & Connections Uni
(4 weeks) Technical Writer |
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Achievements
Design, development and
production of large, easy-to-use User Guides on the
Sewerage & Water Tracking system for all staff
within 75% of the agreed timeframe.
Responsibilities
- Design & develop
paper-based user guide
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Design & develop
training course, student handouts and a training
database.
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Deliver training to 5 groups
Reporting to: Project Manager
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September
2003
Brisbane Water
Design & Connections Unit
(4 weeks) Technical Writer
& Courseware Developer |
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Achievements
Development of large
context-sensitive online help systems, user guides,
instructor guides and student handouts for BreastScreen
Qld Registry and Qld Pap Smear Registry.
Responsibilities
For Queensland's
BreastScreen and Pap Smear Registry systems:
- Design & develop
context-sensitive online help (WinHelp 4.0)
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Design & develop (paper-based) user guides
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Design & develop
courseware including instructor guides, student handouts
and a training database.
Reporting to: Project Manager
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Oct
2001
Queensland Health, Womens' Cancer Screening Services
(12 months) Technical Writer
& Courseware Developer |
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Achievements
Development of large
context-sensitive online help systems, user guides,
instructor guides and student handouts for BreastScreen
Qld Registry and Qld Pap Smear Registry.
Responsibilities
For Queensland's
BreastScreen and Pap Smear Registry systems:
- Design & develop
context-sensitive online help (WinHelp 4.0)
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Design & develop (paper-based) user guides
-
Design & develop
courseware including instructor guides, student handouts
and a training database.
Reporting to: Project Manager
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